Christopher J. Frank and Paul F. Magnone

It’s not going away: information overload! Just about everyone suffers from the 24/7 explosion from computers, smartphones, media, colleagues and customers.  It’s key to making good decisions, but most of the time it simply overwhelms us.  It’s like drinking from a fire hose.

The question is not how to stop all those emails, conference calls, meetings and fat reports, but what to do with them. How do you find the truly essential nuggets of information and use them with confidence?  How do you get smart enough to make others feel even smarter?

Christopher Frank and Paul Magnone, who between them have spent decades working at Fortune 500 companies as well as start-ups, believe the answer is

simple.  It’s knowing how to ask the right questions at the right time.  Whatever field you’re in, asking smarter questions will expose you to new information, point you to connections between seemingly unrelated facts, and open new avenues of discussion with colleagues and customers.  Once you adopt the seven key questions outlined in DRINKING FROM THE FIREHOSE:  Making Smarter Decisions Without Drowning in Information (Portfolio/Penguin), you’ll start having more productive brainstorming sessions. You’ll answer critical questions faster and find unexpected solutions. And you’ll get better at communicating with more clarity and focus. Best of all, you’ll get results.

Chris Frank

The book was chosen by Publisher’s Weekly as one of the top best business books for the Fall of 2011.


Christopher Frank is a vice-president at American Express, where he is responsible for advertising, brand, and business-to-business research. Previously, he was senior director in market research at Microsoft. He is a recipient of the Wall Street Journal Achievement Award.  Paul Magnone is a director of business development and alliances at Openet, a global telecommunications software and consulting firm.  He was previously a senior executive at IBM.

This book grew out of a friendship that began when Chris and Paul studied engineering at Stevens Institute of Technology in Hoboken,

Paul Magnone

NJ. As they like to say, they “share” a brain.


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